Vol. 01 · Recovery Journal

A better place for a stolen bike to end up.

Vellowe is bike insurance built inside-out. We fit concealed trackers to your frame, and when a bike is taken our ops room sends a two-person recovery crew — usually within the hour. Payouts are a last resort. Getting your bike home is the point.

Recovered
84%
Median time
38h
Avg. bike value
£1.4k
Ops room
24/7
CREW · 21:14PING · SE1551.4738° N0.0730° WSIG · 4/4N
Live
Fig. 01 — Live recovery, SE London21:14 BST
Scroll · The System
— As seen in
The Chapter·MERIDIAN·Rider &co.·FIELDNOTES·The Foundry Post·Waylon Weekly·LATITUDE·Northline Journal·The Chapter·MERIDIAN·Rider &co.·FIELDNOTES·The Foundry Post·Waylon Weekly·LATITUDE·Northline Journal·

Insurance was invented as a consolation prize. We think it should be a fallback.

Every seven minutes, a bike is stolen somewhere in the UK. Two in every hundred are ever seen again by the person who owned them. The rest become currency in a market that standard cover quietly finances — a claim gets paid, a bike gets sold on, the cycle continues.

Vellowe is a bet the other way. Concealed hardware inside your frame. An ops room that stays awake all night. A recovery crew of two who show up when the ping fires — and who, more often than you'd imagine, come home with the bike.

We'd rather return your bike than approve your claim. On the days we can't, our insurance is there.

— The Vellowe crew, Bermondsey
Ch. 02 · The System

Three parts. One line of thought from stolen to home.

Every piece designed to earn its place. The hardware is quiet, the analysts are patient, the crew is fast. None of it works without the other.

i

Concealed tracker

Installed inside the frame

A slim LTE-M and BLE unit tucked into the seatpost, downtube or bottle-cage rails. Powered by a two-year rechargeable cell that sleeps until you flag a theft.

9 discreet installation slots
ii

Ops room

Awake in Bermondsey, always

Two analysts on shift, twenty-four hours a day. The moment your bike is flagged missing, they wake the tracker, watch the pings, and brief the crew.

Median first response · 96 sec
iii

Recovery crew

Two people, on the ground

A crew of two — one to close the distance, one to document. They knock on the door, or wait for the bike to be moved, and then bring it home to you.

12 UK cities · adding four in 2026
Ch. 03 · Recovery Journal

1,412 bikes back home this year.

Recovery rate
84.1%
Median time
38h
Case
VW-8811
Recovered
3h 12m to home
London
Peckham Rye, SE15
Titanium road, custom build
Bike value£4,200
Case
VW-8807
Recovered
1d 4h to home
London
De Beauvoir, N1
Steel gravel · Rambler Mk II
Bike value£2,850
Case
VW-8798
Recovered
18h 40m to home
Glasgow
Kelvingrove, G12
Cargo · Kestrel Longtail
Bike value£3,600
Case
VW-8791
Recovered
2d 6h to home
Birmingham
Digbeth, B5
Electric · Marlow S / Assist
Bike value£3,100
Case
VW-8783
Recovered
9h 22m to home
Leeds
Kirkstall, LS4
Steel commuter · Ashwell 07
Bike value£1,650
Case
VW-8779
Recovered
46 min to home
Bristol
Montpelier, BS6
Carbon road · Cartwheel R3
Bike value£5,800

All entries are drawn from Vellowe's live ops log. Names and bike identifiers redacted for member privacy.

Read the full journal
Ch. 04 · Cover

What a member actually gets.

Vellowe was built to change the outcome of a stolen bike — not the paperwork after one. Recovery is the promise. Insurance is the safety net if the promise misses.

See what a bike costs to insure

From £11/mo · No hidden fees

What's included
Vellowe
Recovery-first
Standard
Payout only
A crew comes to find the bike
Concealed tracker fitted in your frame
Cover applies if you forgot to lock up
Cover applies during your ride
Insurance backup for a replacement
Accessory & damage cover
Recovery excess
£0
Replacement excess
£75
Varies

Comparison figures reflect the average of the six largest UK bike-insurance providers, September 2026. Terms differ between policies — read a full policy summary before you buy.

Ch. 05 · Riders

What it looks like from their side.

4.9 · Trustpilot · 2,140 reviews
SH
Recovered · 6h 14m
Simeon Halbrook
Hackney, E8
Titanium road, custom lugs
They found it in a shed off the A12 by three in the morning. The crew stood on the doorstep and asked politely. I still can’t quite believe it.
Simeon Halbrook
Ch. 06 · Estimate

What's your bike worth?

Slide to the value of your bike — including anything permanent you fitted to it. We'll give you a like-for-like estimate.

Bike value
£2,200
Monthly premium
£19
£500£8,000+
Annual
£212
Save 8% vs monthly
Recovery excess
£0
Nothing to pay if we find it
Cover starts
Same day
Fitting within 5 working days
Start membership

Estimate only. Final premium depends on bike model, home postcode, and storage arrangement. Recovery cover subject to fitment eligibility.

Ch. 07 · Details

Every thing you'd need to know.

Written by the crew who actually run the ops room. If you can't find your question here, drop us a line at crew@vellowe.com — a person will reply, usually within the day.

Very little. Our default installation slot is inside the seatpost — completely invisible from outside. On e-bikes and cargo builds we have eight further concealed slots (bottle-cage rails, downtube cavity, controller housing). Your mechanic fits it in about forty minutes.